That is, all the action happens on your phone and if your phone is NOT connected to the Internet via a good 3G or local wi-fi connection the service won't work. It's simply a mirror of your whatsapp application on the browser. The desktop based Whatsapp connection is NOT a standalone application. Here are few ways you can address WhatsApp (web) phone connection issues:. I spent a lot of time finding out the proper fix for the issue and finally found out few ways to establish a successful connection between phone and Google Chrome. I was getting the same error message even after successfully scanning the QR code.
While accessing Whatsapp via Web if you are getting error 'Trying to reach phone, make sure your phone has an active internet connection' along with 'retrying in x seconds' message - you've come to the right place.